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Privacy Policy

Welcome to Anaheim Carpet Cleaning Services. Your privacy is important to us, and we are committed to protecting any personal information you share with us. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you visit our website.

By using our website, you agree to the collection and use of information in accordance with this Privacy Policy. If you do not agree with the terms, please do not use our services.

Information We Collect

We may collect and process the following types of personal information:

1. Personal Identifiable Information (PII)

  • Name
  • Email address
  • Phone number
  • Address

2. Non-Personal Information

  • IP address
  • Browser type
  • Operating system
  • Usage data (pages visited, time spent on site, etc.)

3. Payment Information

If you make payments through our website, we may collect billing details, but all transactions are processed securely through third-party payment processors.

How We Collect Information

We collect information in the following ways:

  • When you fill out forms on our website
  • When you contact us via phone or email
  • When you use our online booking system
  • Through cookies and tracking technologies

Use of Information

We use the collected data for the following purposes:

  • To provide and maintain our cleaning services
  • To improve customer service
  • To personalize your experience
  • To process transactions
  • To send promotional offers (if opted-in)
  • To comply with legal obligations

Sharing and Disclosure of Information

We do not sell, rent, or trade your personal information. However, we may share your information with:

  • Service Providers: Third-party vendors that help us operate our business (e.g., payment processors, marketing agencies).
  • Legal Requirements: If required by law, we may disclose your information to authorities.
  • Business Transfers: In case of a merger, acquisition, or sale of assets, your information may be transferred to new ownership.

Cookies and Tracking Technologies

Our website uses cookies to enhance user experience. You can choose to disable cookies through your browser settings, but this may affect website functionality.

Types of cookies we use:

  • Essential Cookies: Necessary for website functionality.
  • Performance Cookies: Help us understand how visitors interact with our site.
  • Marketing Cookies: Used for advertising and promotional purposes.

Data Security

We take appropriate security measures to protect your information from unauthorized access, alteration, or destruction. However, no internet transmission is 100% secure, and we cannot guarantee absolute security.

Your Rights and Choices

Depending on your location, you may have the following rights regarding your personal data:

  • Access: Request access to the personal information we hold about you.
  • Correction: Request corrections to inaccurate or incomplete data.
  • Deletion: Request the deletion of your personal data.
  • Objection: Object to data processing for marketing purposes.

To exercise these rights, please contact us.

Third-Party Links

Our website may contain links to third-party websites. We are not responsible for their privacy practices, and we encourage you to review their policies before sharing any personal information.

Children's Privacy

Our services are not intended for individuals under the age of 13. We do not knowingly collect personal information from children. If you believe we have inadvertently collected data from a minor, please contact us for removal.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with the "Last Updated" date. Your continued use of our website after changes means you accept the updated terms.

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