Terms & Conditions

Welcome to Anaheim Carpet Cleaning Services! These Terms & Conditions outline the rules and regulations for using our website and services. By accessing this website, we assume you accept these terms. Do not continue to use Anaheim Carpet Cleaning Services if you do not agree with all of the terms and conditions stated on this page.

Definitions

• "Company," "We," "Us," or "Our" refers to Anaheim Carpet Cleaning Services.
• "Website" refers to our online platform, accessible.
• "Client," "You," or "Your" refers to the individual or business accessing our website and services.
• "Service" refers to any carpet cleaning, upholstery cleaning, tile & grout cleaning, or any related services offered by Anaheim Carpet Cleaning Services.

Use of Website

By accessing this website, you agree to the following conditions:

1. You are at least 18 years old or have parental/guardian consent to use this website.
2. You will not use the website for any illegal or unauthorized purpose.
3. You must not misuse, disrupt, or attempt to gain unauthorized access to any part of the website.
4. The content on this website is for general information purposes only and may be subject to change without notice.

Services

Anaheim Carpet Cleaning Services provides professional cleaning services, including but not limited to:

• Residential and commercial carpet cleaning
• Upholstery cleaning
• Tile and grout cleaning
• Rug cleaning
• Stain and odor removal

Service Agreement

1. By booking a service with us, you agree to abide by these Terms & Conditions.
2. Services are provided based on availability and confirmed appointment schedules.
3. We reserve the right to refuse service to anyone at our discretion.

Pricing and Payment

1. Prices for our services are subject to change without prior notice.
2. All payments must be made in full upon completion of the service unless otherwise agreed upon in writing.
3. We accept payments via credit card, debit card, or other approved payment methods.
4. Any outstanding balance must be settled before scheduling future services.
5. Late payments may incur additional fees or service suspension.

Cancellation and Rescheduling Policy

1. Cancellations must be made at least 24 hours before the scheduled appointment.
2. If cancellation occurs within less than 24 hours, a cancellation fee may be applied.
3. Rescheduling is subject to availability and must be arranged in advance.

Satisfaction Guarantee

1. We strive to provide high-quality cleaning services, but results may vary depending on carpet condition, stains, and prior treatments.
2. If you are unsatisfied with the service, you must contact us within 48 hours for a potential re-service or resolution.
3. Refunds are issued at our discretion based on service evaluation.

User Obligations

1. You agree to provide accurate and up-to-date information when booking services.
2. You must ensure access to the cleaning area at the scheduled time.
3. You must remove fragile or valuable items before service begins.
4. You agree not to hold Anaheim Carpet Cleaning Services liable for damages to pre-existing carpet conditions or fragile materials.

Liability Disclaimer

1. We are not responsible for any damages resulting from factors beyond our control, including pre-existing carpet issues, manufacturer defects, or improper prior cleaning methods.
2. Our liability is limited to the total amount paid for the service.
3. We do not guarantee 100% stain removal, as some stains may be permanent.

Third-Party Links

Our website may contain links to third-party websites. We do not endorse, control, or assume responsibility for content or services provided by third parties. Your use of third-party websites is at your own risk.

Intellectual Property

1. All content on this website, including logos, text, graphics, and images, is the property of Anaheim Carpet Cleaning Services.
2. You may not reproduce, distribute, or modify any content without written permission.

Privacy Policy

Your privacy is important to us. Please review our Privacy Policy to understand how we collect, use, and protect your personal information.

Governing Law

These Terms & Conditions are governed by and interpreted in accordance with the laws of the State of California. Any disputes arising from these terms shall be resolved in the appropriate courts of California.

Amendments

We reserve the right to update or modify these Terms & Conditions at any time. Any changes will be posted on this page with an updated effective date.

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By using our website and services, you acknowledge that you have read, understood, and agree to abide by these Terms & Conditions.